Delete your account

This page explains how to request permanent deletion of your LifeOS account — the app published by Venturis 13 — and the data associated with it.

Option 1 — Delete it yourself in the app

The fastest way is self-service, from inside your own account:

  1. Sign in to LifeOS.
  2. Open Profile.
  3. Scroll to the Danger Zone.
  4. Choose Delete account and type DELETE to confirm.
Open your profile

Option 2 — Request deletion by email

If you cannot sign in, or you would rather we handle it, email admin@venturis13.com from the address you registered with, and ask us to delete your LifeOS account. We reply to every request.

We must be able to confirm the request came from the account holder, so please send it from your registered email address. If you no longer have access to that address, tell us and we will help you verify your identity another way before deleting anything.

Email a deletion request

What gets deleted

Deleting your account permanently removes the data tied to it, including:

Any active subscription is cancelled as part of the deletion.

What we may keep, and for how long

Your data is removed from our production systems when the account is deleted. Residual copies in encrypted backups are removed on a rolling basis, normally within 30 days. We may retain a limited record of transactions where we are required to by law, such as invoices kept for tax and accounting purposes.

Account deletion cannot be undone. Export anything you want to keep before you delete.

Revoking Google access

If you connected Google services, you can also revoke LifeOS's access at any time from your Google account settings.

Questions

Email admin@venturis13.com. Our Privacy Policy explains in full how we handle your data.