Support

Use the Report an issue form on our Community page. Tell us what happened and the steps to reproduce it, and attach screenshots or a screen recording (up to 5MB per file, 5 files) if you have them. Your email address is required so we can reply. Reports are private — only the LifeOS engineering team can see them, and nothing you send there is ever published.

Post it on the public feature board on our Community page. Suggestions appear immediately and anyone can upvote them, so the ideas most people want rise to the top — and that ordering genuinely informs what we build next. Posting is anonymous; you can add your email if you'd like an update, and it is never shown publicly.

Open the feature board and press the arrow beside any suggestion. No account is needed. Each browser gets one vote per idea, and pressing it again withdraws your vote.

Use the Share your story form on our Community page. You can include a rating and one photo. Nothing is published automatically: we only display a testimonial after you have ticked the permission box and we have reviewed it, and you can withdraw that permission at any time by emailing admin@venturis13.com.

All published testimonials are collected on our Testimonials page.

Choose Get Started on the homepage and continue with Google. You'll create your workspace and be guided through onboarding into your dashboard. The free plan requires no credit card.

Billing and plan changes are handled inside the app under your account settings. If you need help with an invoice or a refund, email admin@venturis13.com and include the account email you signed up with.

Integrations are connected from within LifeOS through each provider's secure consent flow. You can disconnect any integration at any time from your settings.

Account deletion is self-service, and you must be signed in to your own account to do it — we cannot delete an account on your behalf from an email request alone, because we have no way to confirm the request came from the account holder. Sign in to LifeOS, open Profile, scroll to the Danger Zone, choose Delete account, and type DELETE to confirm. This permanently removes your account and cancels any active subscription, along with your organisation memberships, AI conversation history, uploaded documents, and everything else tied to the account. It cannot be undone. If you have lost access to the account and cannot sign in, email admin@venturis13.com from the address you registered with and we will help you recover it first.